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salma akter
Jul 30, 2022
In Welcome to the Forum
The consultation module mainly provides professional answers and treatment plan services to users with health needs. Ali Health APP has different types of consultation methods and consultation portals for users with different needs. Divided by search path: It includes quick consultation (mainly for those with mild pain, consultation with doctors in township and community hospitals) and expert consultation (for difficult and miscellaneous diseases, requiring the help of doctors from top-three hospitals). According to the function, it is divided into graphic consultation, this module provides three consultation business email list methods: graphic consultation (paid consultation), telephone consultation, and video consultation. Some famous doctors have opened the registration function to provide online registration and offline medical services. First of all, when the user enters the expert consultation page, the currently available service types are: graphic consultation, telephone consultation, registered service (currently only available in Beijing, Henan and Guangdong), and no video consultation service. Users who need video consultation can enter the doctor screening page through the video consultation portal, and the recommended doctors at this portal provide paid consultation (graphic consultation), telephone consultation, and video consultation, but do not provide registered services. So when there are overlapping consultation methods, why should we divide them into two different entrances to distinguish these three different online consultation methods? Let's take a look at the specific differences between these functions.
Ali Health APP product experience analysis report (middle)
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salma akter

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